How can I contact Novashield IT?
You can reach out to Novashield Information Technology Pvt Ltd through our contact form on the website, via email at [email protected], or by calling our customer support number 0112-572432 in Colombo, Sri Lanka office. We are here to assist you with any inquiries you may have.
What are your customer support hours?
Our customer support team is available from Monday to Friday, 8 AM to 6 PM. We strive to respond to all inquiries as quickly as possible during these hours.
Do you offer support for all products?
Yes, we provide comprehensive support for all our products and services. Whether you have questions about installation, troubleshooting, or general inquiries, our team is ready to help you.
How can I provide feedback?
We welcome your feedback! You can share your thoughts through our feedback form on the website or by emailing us directly. Your input helps us improve our services.
What should I do if I have a technical issue?
If you encounter a technical issue, please contact our support team immediately. Provide as much detail as possible about the problem, and we will assist you in resolving it promptly.
Can I schedule a consultation?
Yes, you can schedule a consultation by filling out the form on our website. Our team will get back to you to confirm the appointment.
Contact Us for Assistance
At Novashield Information Technologies Pvt Ltd, we value your inquiries and are here to assist you. Whether you have questions about our services, need support, or wish to discuss business opportunities, our dedicated team is ready to help. Please feel free to reach out to us through the contact form below, and we will respond promptly to your needs.
Key Highlights of Our Support
- Our customer support team is available 24/7 to assist you with any inquiries or issues you may have, ensuring a seamless experience.
- We prioritize your satisfaction and aim to respond to all inquiries within 24 hours, providing timely and effective solutions.
